We may collect personal information that you provide to us when you:
Contact us through our website
Request a quote or booking
Hire our party machines or equipment
Purchase products or consumables
Create or use an account
Make a payment
Subscribe to communications or promotions
Contact us by phone, email or other communication methods
Depending on how you interact with us, the information we collect may include:
Full name
Email address
Phone number
Delivery or event address
Billing information
Booking and order details
Payment-related information
Information you provide in messages or enquiries
Other information necessary to provide our products and services
We only collect information that is reasonably necessary for our business functions and services.
When you visit our website, certain information may be collected automatically. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website
Website usage and interaction information
This information may be used to understand how visitors use our website, improve website performance and maintain website security.
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may be used to:
Remember your preferences
Keep products in your shopping cart
Support bookings and online purchases
Understand website traffic and usage
Improve website functionality
Support marketing and analytics activities
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of parts of our website.
We may use your personal information to:
Process and manage orders and bookings
Arrange deliveries, collections and equipment hire
Respond to enquiries and requests
Provide products and services
Process payments
Communicate with you about your booking or order
Provide customer support
Send service-related communications
Improve our products, services and website
Maintain website and payment security
Detect and prevent fraud or misuse
Meet legal and regulatory obligations
Send promotional communications where permitted by law
We will not use your personal information for unrelated purposes without appropriate permission or another lawful basis.
Where you make a purchase or booking through our website, payments may be processed through third-party payment providers.
We may offer payment methods such as credit card, PayPal, direct deposit or other available payment options.
Payment providers may collect and process payment information in accordance with their own privacy policies and terms.
We generally do not store complete credit card details on our website.
We may disclose personal information to trusted third parties where reasonably necessary to operate our business and provide our services.
These parties may include:
Payment processors
Website and hosting providers
Delivery and courier services
Booking and e-commerce service providers
IT and technical support providers
Website analytics and marketing providers
Professional advisers
Government authorities or regulators where legally required
We do not sell or rent your personal information to third parties.
Where we use third-party service providers, we take reasonable steps to ensure that information is handled appropriately.
If you have provided consent or where permitted by applicable law, we may send you information about products, services, special offers or promotions.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
You will continue to receive essential communications relating to your orders, bookings, payments or services where necessary.
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, modification or disclosure.
Security measures may include appropriate website security, access controls, secure hosting and other technical and organisational safeguards.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes and meeting legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.
You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
We may need to verify your identity before providing access to or making changes to personal information.
Our website may contain links to third-party websites, payment services or other external platforms.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing your personal information.
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
Some of our third-party service providers may store or process information outside Australia.
Where personal information is disclosed to an overseas provider, we take reasonable steps to ensure that the information is handled in accordance with applicable privacy requirements.
If we become aware of a data breach involving personal information, we will assess the incident and take appropriate steps in accordance with applicable Australian privacy and data-breach requirements.
Where required by law, affected individuals and relevant authorities will be notified.
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.
The updated version will be published on this page with the revised “Last Updated” date.
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Get Slush’d
Phone: 0431 703 367
Email: sales@getslushed.com.au
We will consider and respond to privacy enquiries within a reasonable timeframe.
